Listening

Listening involves a sequence of five stages: receiving, understanding, remembering, evaluating, and responding. The first stage of listening involves receiving the messages the speaker articulates. Messages can be verbal or nonverbal and consist of words, gestures, and facial expressions. The second stage is when the listener understands what the speaker conveys. Rephrasing the speaker’s ideas in one’s own words is a common method of interpreting what is heard. Remembering the messages transmitted encapsulates stage three. Interestingly in most interpersonal communication situations, note taking is considered inappropriate. Therefore, a good communicator is one whom is excellent at retaining accurate information. Stage four is comprised of evaluating or judging messages. This step is dependent on the individual, as each person holds different beliefs and ideals. The last step involves responding to the speaker. Responses can be given during or after the speaker is finished talking. Skillful listeners would use supportive responses while the speaker is talking to let them know they are actively listening. In brief, all five stages overlap; when listening, all five processes are executed at essentially the same time.

Listening enables individuals to learn, relate, influence, play, and help others. The main reason individuals listen is to gain knowledge. As an individual learn about others, the world, and their own self, they decrease their chances of being misunderstood and make reasonable decisions in life. Listening also allows people to relate to one another and gain social recognition and popularity. Influencing and playing with others are also outcomes of listening, as people sway other’s attitudes and beliefs, and share pleasurable thoughts and feelings. Lastly, people listen purposefully to help one another. For instance, listening to friend’s problems may allow them to relieve stress and ultimately lead a healthier lifestyle. The five reasons explain why most human communication events are successfully conveyed.

In order to improve my listening abilities, I must listen effectively. Effective listening surpasses simply hearing someone’s words. I must listen to receive the meaning, and only once I understand the full context of the discussion, is it appropriate for me to respond. I can also improve by beginning to the speaker complete their thoughts. This can reduce the chances of misunderstandings and arguments. Additionally, I can simply be quiet. Being silent gives me the opportunity to hear the words, the tone, and the meaning behind the words. It also gives me a chance to observe the speaker’s body language. I was once told by my uncle that “listen” and “silent” contain the same letters. It would behoove of me to abide by my uncle’s wise words, especially because I am interested in entering the health care field.